Website Privacy Policy

Twinscape group is registered in England & Wales under Registration No: XXXX

Registered Address: 4 Crown Gate, Wyncolls Road, Severalls Business Park, Colchester, UK. CO4 9HZ.

1.Access and use of the Website

1.1. Access to the Website

These Conditions of Access and Use govern the access and use of the website www.twinscapegroup.com, www.twinscapegroup.co.uk and www.hydrofloors.com which TwinScape Group and TwinScape make available to internet users and whose purpose is to provide users with information about TwinScape, its business activities and products and the latest news published about us.

Access to the Website implies that users accept these General Terms and Conditions of Access and Use and therefore they should read them carefully before using it. If you do not accept these terms and conditions, you should refrain from using the Website and its content.

Furthermore, TwinScape Group and TwinScape hereby informs the users of this Website that these General Terms and Conditions of Access and Use may be adapted or modified at any time without prior notice. Therefore, users must read and accept these General Terms and Conditions of Access and Use every time they wish to use the Website.

1.2. Use of the Website

The user undertakes to make responsible use of the Website, as well as of the information about the products on it. Its use shall likewise be subject to the legislation in force and to these General Terms and Conditions of Access and Use.

2. Disclaimer

2.1. Website operation

TwinScape makes every effort to ensure that its Website operates properly, does not contain errors and, should errors arise to repair them, and to ensure that the contents of the Website are regularly updated. Notwithstanding the foregoing, TwinScape is unable to guarantee the availability of and/or continuous access to the Website, the absence of errors in its contents or that the latter have been updated in a timely manner.

2.2. Modifications to the information on the Website

TwinScape reserves the right to modify, delete and update the information on the Website, as well as its configuration and presentation, at any time without prior notice.

2.3. Use of the information on the Website

Users shall be solely responsible for both accessing the Website and the use made of any information on it, particularly in relation to the suitability and proper use of the products designed and engineered by TwinScape. TwinScape may not be held liable for any damages that may arise, either directly or indirectly, from the access or use of the information on the Website and, in particular, from the information provided by third parties. Specifically, TwinScape hereby expressly states that all of the information relating to the specifications and conditions of use of the products contained on its Website does not substitute the general Terms and Conditions of Trading and/or specific contracting conditions of TwinScape, nor any of the information provided at the time purchases are made, to which users must refer for their acquisition and proper use. Users are therefore reminded of the need to read all documentation that comes with products or services acquired carefully.

Likewise, TwinScape hereby states that the free information provided to users as a result of specific queries about products or services offered on the Website is only intended as a guideline. It may therefore not be held liable for any damages whatsoever derived, either directly or indirectly, from the use of the information provided by TwinScape to the user. Specifically, TwinScape hereby expressly states that said information does not constitute a piece of technical advice given on the basis of all of the relevant information required. Furthermore, TwinScape may not be held liable for any damage to the user's hardware or software that may be derived from accessing the Website.

3. Users responsibility

Users acknowledge, and accept of their own free will, that the use of the Website is entirely undertaken at their own risk.

Users shall be held liable for damages of any nature that TwinScape may incur as a consequence of the breach of any of the obligations to which they are subject pursuant to these Terms and Conditions of Access and Use or to the legislation that applies to the use of the Website.

4. Policy on external hyperlinks

TwinScape assumes no liability whatsoever derived from connections to or the contents of external hyperlinks to third-party websites, nor does the fact that they are posted imply that TwinScape, endorses, promotes, guarantees or recommends them.

Furthermore, any third parties that wish to post a link to this Website must obtain express prior written approval from TwinScape.

5.Personal data protection

5.1. Privacy policy

TwinScape hereby informs you that any personal data that you provide us by sending emails, in addition to any other data obtained by TwinScape when you browse the Website, submit queries or requests, will be stored on a file for which TwinScape is responsible and whose purpose is to deal with such queries or requests, and to create your user profile based on your browsing habits so that we are able to keep you informed about goods and services that may be of interest to you.

Users may withdraw the consent given pursuant to the above paragraph and exercise their rights to access, modify, cancel and contest their data by writing to the postal address that appears in the header of these terms and conditions, sending an email, or by making the request in person or on the telephone. Whatever medium is chosen must, insofar as is possible, give an indication of the specific right the user wishes to exercise.

Please notify TwinScape immediately of any changes to your personal data so that the information in the files held by TwinScape is up to date at all times and does not contain errors. Furthermore, by accepting these General Terms and Conditions of Access and Use, you acknowledge that the personal details obtained are accurate and true.

We likewise inform you that the failure to fill in any personal details in any of the mandatory fields in any of the electronic registration forms may result in TwinScape being unable to deal with your request.

5.2. Marketing messages

By accepting the terms of this clause, users expressly authorize TwinScape to send them marketing messages, promotional or advertising materials via email or any other electronic medium of communication equivalent to an email address that may have been supplied by them. If you do not wish to be sent such marketing messages, promotional or advertising materials, whatever channel is used to do so, you may make your decision known free of charge by using the media set out in clause 5.1 above to exercise your rights to access, modify, cancel and contest your data. Your acceptance to receive marketing information may be withdrawn at any time, but such withdrawals are not retroactive.

5.3. Security measures

Twinscape hereby informs you that it has implemented the technical and organizational security measures required to guarantee the security of your personal data and prevent their unauthorized alteration, loss, processing and/or access based on the nature of the technology, the data stored and the risks to which they are subject, whether as a result of human actions or of physical or natural conditions.

6.Industrial and intellectual property

All of the intellectual property rights, contents, designs, databases and codes on the Website are owned by Twinscape, which holds the exclusive rights to exploit them, unless otherwise stated on a case-by-case basis. The unauthorized reproduction, distribution, commercialization or transformation of the above materials, unless for personal and private use, constitutes a breach of the intellectual property rights of Twinscape, or the owners of such materials.

Furthermore, all brand names, brands and distinguishing logos of whatever nature are protected by industrial, intellectual or other types of rights.

The unauthorized use of the contents of this Website, as well as damages incurred by the intellectual and industrial property rights of Twinscape, may give rise to the exercise of the legal actions to which it has recourse, and to the liabilities that, if applicable, may be derived from such use.

Therefore, should you wish to obtain authorization for their use, you must submit a request to do so at the following email address: info@twinscapegroup.com

7. Cookies

We use cookies on our websites to help make your visits more effective. These cookies will not contain personally identifiable information about you, however so that you know what we do use them for, we’d like to explain more about how and why we use them.

Cookies make websites work better

Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which help in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter your details each time you visit. They also make sure you receive the most relevant information from Twinscape. For us, cookies help us to analyze how our customers interact with our sites so we can make improvements.

We use two types of cookies on our website

Session cookies that are deleted after each visit.

Persistent cookies that remain in place across multiple visits to our sites.

Some of these cookies are essential and some are non-essential.

Some cookies are essential

Certain cookies are necessary in order for you to use our websites. These are used 'in-session' each time you visit and then expire when you leave the site. They’re not stored on your computer and they don't contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you're able to carry out on our sites. For more information about how to disable cookies in your browser please visit the About Cookies Website

Here’s a list of essential cookies and how we use them:

Session cookies

These first party cookies enable you to carry out some essential functions on our sites, such as maintaining

log in details for the session or a transaction. They also help by minimizing the need to transfer information

across the internet. They are not stored on your computer and they expire when you terminate your browser session.

Cookie Name: Frontend

Twinscape site cookie acceptance

This cookie is used to record if a user has accepted the use of cookies on the website. To withdraw your consent after accepting this cookie, delete the user_allowed_save_cookie. Find out how at www.aboutcookies.org

Cookie Name: user_allowed_save_cookie

Some cookies are non-essential

We also use some non-essential cookies for analytical purposes. Here's a list of non-essential cookies and how they're used:

Google Analytics

From time to time Twinscape use Google Analytics. This is a web analytics service provided by Google enabling us to recognize repeat visitors to the site. By matching an anonymous, randomly generated identifier, we’re able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites. There are third party cookies set by Google on our website that enable Google

Analytics to collect this information.Google also reserve the rights to the data collected.

Cookie Names: _utma; _utmb; _utmc; _utmz

You can accept or block cookies

You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser please visit the About Cookies’ Website

If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.

Find out more

You’ll find more information about cookies at www.allaboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.

8.Applicable law and jurisdiction

The access and use of the Website shall be governed and interpreted according to English law

Any disputes that may arise between TwinScape and the users of the Website shall be submitted to the jurisdiction of the English courts with the express waiver of the Parties to any other jurisdiction to which they may have recourse.

17 May 2016

Get in Touch
flexible

Flexible

Create a totally flexible, multifunctional living space
safe

Safe

We rigorously test all of our products, systems and materials to ensure that they are safe and comply with all the necessary standards
efficient

Efficient

Save energy with our highly insulated products
trusted

Trusted

Most experienced company in the industry with over 60 projects completed and satisfied customers worldwide
custom

Custom

Custom manufactured products that are uniquely designed for each individual client

Case Studies

Beachfront Home Sets Trend

Private Home | Kiawah Island, Usa

Located on the magical Kiawah Island in South Carolina, this stunning outdoor swimming pool was the ‘brainchild’ of several minds – the family who owns the pool, the architects, contractor, pool designer, interior designer and Twinscape.

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From Shimmering Pool to Cool Party Space

Private Home | London UK

Behind the design and build of every private pool featuring a Twinscape movable floor, there is the client’s desire to make the best and most creative use of the space in their home.

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Ahead of the trend for a multifunctional basement

Private Home | London UK

Twinscape’s latest project was recently completed in London. The client had a young family who enjoyed swimming, but they also wanted a play area that was secure, safe & dry.

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Creating a Flexible Entertainment Space

Private Home | Suffolk, UK

A client in Suffolk chose a movable floor for his swimming pool on the suggestion of the architect. The client already had a pool which was in need of renovation. The architect suggested they rebuild the whole pool to incorporate a movable floor and make the area into a flexible entertainment space.

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Portfolio

"Hydrofloors is a fantastic invention with a ingenious design. We love the ability to use the space for a patio or a pool, the outstanding safety, the ability to set the pool to any height for different guests, and how inexpensive it is to heat. The Hydrofloors (Twinscape) team is very professional and great to work with - We very highly recommend the team and the products."

Steve Lawrence

Palo Alto

"The level of aftersales support offered is paramount, the technical support team is the best we have ever dealt with, and the staff are knowledgeable and professional. In short, the service offer is second to none and we thoroughly recommend to anyone."

David Bland

Portrait Pools UK

"The whole experience was fantastic. A really nice team of people that we frequently met and who always had time to answer our questions - whether from me or one of my children. We love our Hydrofloors movable floor. It has outperformed our highest expectations!"

Pilar Seagrove

Switzerland

"I love it. Guests used to marvel at our views but now the pool really is the most admired thing in the house!"

G E Bloch

Switzerland

"We use the room for parties as well as swimming and recently we even had a small orchestra on it for a recital. Hydofloors is an amazing concept that has given us much needed extra space without having to move."

Adrian Spreadborough

London

"We have been working successfully together for some years. From the first enquiry, through to producing design drawings and then handling the installation, nothing is ever too much and they make the whole process incredibly simple."

Jamie Smith

Managing Director, London Swimming Pool Company

"Before we began working with Hydrofloors, I peppered the team with questions about feasibility and capability. I was reassured by their expertise, confidence and enthusiasm. The team delivered on all their promises and we were delighted to be the first to install a Hydrofloors system in the Western Hemisphere. Most importantly, we’ve heard only good things about the function of the movable floor since it was installed in 2012."

Tyler Smith

Architect, USA

"It’s truly the best build decision we’ve made – if someone were to ask our advice on installing a Hydrofloors movable floor, I’d tell them to go for it!"

Owner

Kiawah Island

design

Design

We collaborate with your architect and construction team to realize your dreams
build

Build

We personally manage the on-site installation process, assuring a flawless project
service

Service

To keep your system operating at it’s peak performance, we provide local, onsite servicing and annual maintenance checks

Inquiry Form

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Hydro Floors

is a product line of the Twinscape Group